COMPLAINT RATIOS NATIONALLY AND FOR DELAWARE

Per $ 1 million in premiums paid

1(one) is set as the median level or average of all companies

Below 1.00 means the company is better than average.

Above 1.00 means the company is worse than average.

Updated 10/12/09

 

 

 

**2006 NAIC Ratios

 

**2007 NAIC Ratios

 

*2008 Complaint Ratios

 

**2008 NAIC Ratios

Health Insurance

 

Group & Indivi.

 

Group & Indivi.

 

Group & Indiv.

 

Group & Indivi.

 

 

 

 

 

 

 

 

 

Aetna

 

0.94

 

n/a

 

n/a

 

0.97

AMS (United Healthcare Grp.)

 

0.90

 

1.39 

 

n/a

 

1.47

Assurant (Time)

 

2.58

 

1.90

 

n/a

 

1.92

Blue Cross Blue Shield

 

0.01

 

n/a

 

n/a

 

n/a

Celtic

 

1.15

 

4.65

 

n/a

 

2.04

Golden Rule

 

0.61

 

0.90

 

n/a

 

1.04

John Alden

 

1.80

 

1.16

 

n/a

 

1.45

MEGA Life (NASE)

 

2.06

 

2.72

 

n/a

 

5.87

Midwest Security

 

2.20

 

1.79

 

n/a

 

1.74

Nationwide Life & Health

 

1.20

 

1.60

 

n/a

 

1.80

Principal Financial

 

 0.67 

 

 0.94

 

n/a

 

1.20

Trustmark/Starmark/Multi-Ben

 

3.04

 

 2.86

 

n/a

 

3.33

United Healthcare

 

0.90

 

1.39

 

n/a

 

n/a

 

 

 

 

 

 

 

 

 

Delaware HMO's

 

accreditation

 

 

Aetna Health of Delaware, Inc.

 

excellent

 

 

 

 

 

 

AmeriHealth HMO

 

excellent

 

 

 

 

 

 

Blue Cross Blue Shield of Delaware

 

excellent

 

 

 

 

 

 

CIGNA Healthcare of Delaware

 

excellent

 

 

 

 

 

 

Optimum Choice, Inc.

 

excellent

 

 

 

 

 

 

 

*Source-State of Delaware Department of Insurance- (302) 674-7300

**Source - NAIC or National Association of Insurance Commissioners